1. Introduction
Anywhere Technology LTDA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide when using our Services, including:
- Account Information: name, email address, and profile details when you create an account.
- Communication Data: information you provide when contacting our support team or providing feedback.
- Payment Information: subscription and purchase data processed securely through Apple's in-app purchase system. We do not store credit card or payment details directly.
2.2 Information Collected Automatically
When you use our Services, certain information may be collected automatically, including:
- Device Information: device model, operating system version, and unique device identifiers.
- Usage Data: information about how you interact with our Services, such as features accessed and time spent.
- Log Data: crash reports and performance data to help us improve the app experience.
2.3 Information from Third-Party Services
If you choose to sign in using third-party authentication providers (such as Apple Sign-In or Google Sign-In), we may receive basic profile information as permitted by your settings on that service.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To process your transactions and manage your subscriptions.
- To send you important updates, including service notifications and security alerts.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve user experience.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: we may share data with trusted third-party services that help us operate our Services (e.g., Firebase for authentication and analytics, cloud hosting providers). These providers are bound by contractual obligations to protect your data.
- Legal Requirements: we may disclose your information if required by law, regulation, or legal process.
- Safety: we may share information to protect the rights, safety, and property of our users or the public.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use services such as Google Firebase and secure cloud infrastructure to store and process your information.
While we implement commercially reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use acceptable means to protect your personal information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
If you wish to delete your account and associated data, you can do so through the app settings or by contacting us directly.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request deletion of your personal data.
- Portability: request a copy of your data in a portable format.
- Objection: object to certain processing of your personal data.
In accordance with the Brazilian General Data Protection Law (LGPD - Lei Geral de Proteção de Dados), you have the right to exercise these rights at any time by contacting us.
8. Children's Privacy
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
9. Third-Party Services
Our Services may use the following third-party services that have their own privacy policies:
- Firebase (Google): authentication, analytics, cloud storage, and push notifications.
- Apple Services: in-app purchases, push notifications, and Sign-In with Apple.
10. Push Notifications
We may send you push notifications to provide updates, promotions, and other relevant information. You can opt out of receiving push notifications at any time through your device settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Company: Anywhere Technology LTDA
- Email: anywhere.technology@icloud.com
- Phone: +55 (11) 99231-0599
- Address: Rua Doutor Nogueira de Noronha, 286 A, Parque São Lucas, São Paulo, SP, 03239-080, Brazil